M09/10 Quiz: Chapter 9 and 10 Quiz
Codes of conduct can best be described as:
all of the above
A job description should include all of the following
gender and age
__________ principles judge the ethics of a particular
situation by the consequences of that action.
__________ training alerts people to policies, regulations,
and laws that establish acceptable behavior within a company.
A predictor of correlation between employment applicant test
results and future job performance is known as ____________.
The purpose of compensation is to ______, ________, and
The most appropriate statement that encompasses the total
purpose of employee training would be: ____________.
Training creates an
improved today and tomorrow
Work today, train
I’m doing what I was
trained to do
____________ begins where recruiting ends.
No simple set of rules tells us how to behave morally or
ethically in all situations; therefore, there is a need for a(n):
chain of command.
code of ethics.
To determine whether or not to hire from within the
organization or externally, managers should compare __________ and _________.
When an individual makes decisions without a moral and
ethical base, he or she is adrift and may rely solely on:
restructuring and design.
leadership and power
An arbitrator’s decision following a formal grievance
process is ____________.
In order to make organizations socially responsible,
____________ must dedicate time and money.
All of the following are components of the appraisal system
The term “glass ceiling” refers to:
of discrimination that involve the physical environment of the company.
of discrimination that prevent managers from advancing employees.
of discrimination against unprotected groups.
of discrimination that block protected groups from advancing into upper
Generally, employment interview questions that ask about age
or marital status are considered ____________.
unstructured interview format
As a warning to superiors attempting to set an ethical
example for others, ____________ speak louder than ____________.
The assignment of conducting the in-depth interview normally
will be granted to the ____________.
Which of the following is a characteristic for a code of
They serve as a
visible guideline for behavior at all levels.
They provide an
unchallenging basis for firing an unethical employee.
all of the answers
They protect all
personnel from the pressures of the market, which may lead to unethical
Pre-employment physical examinations can be used for all the
excuses for not
insurance fraud claims