HOSP320 Week 1 Discussion 1 & 2 Latest 2017 March
Hotels vs. Motels
Describe a hotel company with which you are familiar. What are
its strengths and weaknesses? What reasons would you decide to work or
patronize one of these?
How is technology improving new amenities within a hotel? Let’s
list a minimum of three each so we can learn from each other as far as what we
HOSP320 Week 2 Discussion 1 & 2 Latest 2017 March
Careers in Lodging (graded)
Often when hired by a hotel management company, you are expected
to go through an extensive training program where you work in all departments.
Which department do you feel you would have the most difficulty in? Why?
Housekeeping Issues (graded)
What challenges do you think you would face as an Executive
Housekeeper to keep your housekeepers motivated to keep everything clean? What
should the executive housekeeper incorporate into his or her department to
increase the productivity of their housekeeping employees?
Week 3 Discussion 1 & 2 Latest 2017 March
Role of the Marketing Manager
What is the role of a marketing and sales
manager for a large conference center and hotel? How about the Director of
Sales and Marketing? Would you want to become part of this team? Why or why
Role of the Human
Resource Manager (graded)
What are the specific roles of the human
resources manager? Many folks are interested in this role. Are you one of them?
Why or why not?
Week 4 Discussion 1 & 2 Latest 2017 March
Role of Food and Beverage in the
What are some other food and beverage outlets
a hotel could use? Let’s see about room service, bar and leased out space. Can
you think of any more of these?
Food and Beverage &
What are some options the hotel can consider
if they are not bringing in a profit through food and beverage? Please list at
least two and let’s discuss with our peers, as we can generate some great
Week 5 Discussion 1 & 2 Latest 2017 March
Safety & Security (graded)
What are some of the current issues and
concerns hotel companies must content with in developing international hotels?
What type of security features do we need to implement?
Total Quality Management (graded)
What activities should the general manager
participate in to be an example of Total Quality Management? What does service,
quality and value have to do with this, and what types of programs can we
implement to execute this effectively? You can see about continuous improvement
processes, for example.
Week 6 Discussion 1 & 2 Latest 2017 March
Hotel Management Companies (graded)
Why do management companies sometimes lose
their contracts? In other words, what particular features should always be kept
clear with the owner and the management company?
Do you prefer to stay in a franchise or an
independent hotel/motel? What are the reasons that make you prefer this type?
Do you feel that the procedures and amenities may have a lot to do with this,
as well as leadership?
Week 7 Discussion 1 & 2 Latest 2017 March
Why would the management of a vacation,
timeshare resort be different than a full-service convention hotel? Do you
think it has to do with the type of segmentation that they focus on to bring to
Resorts and Theme Lodging (graded)
Compare and contrast lodging operations at
large casino resorts versus non-casino lodging XXXX business. How are they
different and how are they the same? Has this dynamic changed recently due to
the turning events of the economy?