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Chapter 10:

How are RevPar, ADR and Occupancy are calculated and
describe in detail what each tells the general manager about the success of the
sales and front office department in effectively managing inventory?
What are allocation controls? What are availability
controls? What are the benefits and disadvantages of each? (Note: disregard the
side labels in the book, they are reversed. Use the actual written paragraphs
for information) (hint: chart format may be easier to use)
Chapter 11:

Describe and discuss the difference in a management company
and a franchise company. Discuss the advantages and disadvantages of each.
(hint: chart format may be easier to use) Discussions
Hotel management companies (graded)
Franchising (graded)
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