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. List and define the four types of training objectives, and give an example of each. Your examples must include the objective’s desired outcome, conditions, and standards. 2. Pete is the vice president of manufacturing for Woodcase Fine Cabinetry. He wants to use reinforcement theory to motivate his production managers. Define reinforcement theory and give examples of how he can use positive reinforcement, negative reinforcement, punishment, and extinction to motivate his production managers. 3. Using the steps of the job instruction technique, describe how you would train a new employee to operate a cash register. 4. Describe the types of information that would be collected during an organizational analysis, an operational analysis, and a person analysis. Training Concepts Part B: Answer each of the following questions in one to four sentences. Each answer is worth 4 points. 1. What kind of things should be considered when you’re designing a training room? 2. What is the difference between the cognitive method of training and the behavioral method of training? 3. What are the three types of losses an organization can incur if it fails to have a diversity training program or a diverse workforce? 4. Define declarative knowledge and procedural knowledge, and give an example of each. 5. List and define the three types of analysis that occur during the training needs analysis. 6. Describe how training is considered an open system. 7. Define positive transfer, and discuss why it’s important that it occurs. 8. What is the difference between programmed instruction and intelligent tutoring systems? 9. What is the purpose of succession planning? 10. What is the difference between a proactive strategy and a reactive strategy?

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