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M1 quiz chapter 1
Question 1 The nurse is disappointed with not being able to
provide educational materials in a non-English-speaking patient’s primary
language. What can the nurse do to serve as an advocate when providing
culturally competent care?
Question 2 A patient from a non-English-speaking culture
comes into the health clinic seeking care. The nurse is unable to determine the
patient’s primary language. What should the nurse do?
Question 3 A health care organization provides care to
individuals of whom 75% are from non-English-speaking cultures. When
determining the languages to represent within the organization, on which will
the organization focus?
Select all that apply.
Note: Credit will be given only if all correct choices and
no incorrect choices are selected.
Question 4 The staff development instructor is planning a
seminar that focuses on the variables leading to generational conflict. What
will the instructor include in this content?
Select all that apply.
Note: Credit will be given only if all correct choices and
no incorrect choices are selected.
Question 5 The nurse is planning care for a group of
patients from different cultural backgrounds. What aspects of the nurse will
impact how the patients access and respond to health care services?
Select all that apply.
Note: Credit will be given only if all correct choices and
no incorrect choices are selected.
Question 6 The staff development educator is analyzing ways
to incorporate cultural competency concepts in continuing education programs.
How will the educator explain the concept of cultural competency to staff?
Question 7 A health care organization is planning continuing
education for all staff on culturally and linguistically appropriate service
delivery. Which category of culturally and linguistically appropriate services
in health care will this action support?
Question 8 When a health care provider takes the time to
learn the underlying background of a patient to provide the best possible
health care, which type of cultural care is being provided?
Question 9 The Department of Nursing with a health care
organization is planning steps that reflect the Joint Commission’s
recommendations for cultural competence. What will the nursing department
include in these steps?
Select all that apply.
Note: Credit will be given only if all correct choices and
no incorrect choices are selected.
Question 10 The staff nurse is identifying ways to
communicate care needs for a patient from a non-English-speaking culture. How
will the nurse use the tool within the Joint Commission monograph roadmap for
hospitals to help with this need?
Select all that apply.
Note: Credit will be given only if all correct choices and
no incorrect choices are selected.
Question 11 The nurse is planning care to address health
care needs for a non-English-speaking patient and family. What would the nurse
use as a guide for this care?

Question 12 A health care organization is incorporating
culturally and linguistically appropriate services into the strategic plan. In
which areas of the plan will these services be reflected?
Select all that apply.
Note: Credit will be given only if all correct choices and
no incorrect choices are selected.

Question 13 The health care organization has made a
conscious effort to provide linguistically appropriate services to its
predominantly Hispanic population, incorporating within its staff members from
different Spanish-speaking countries of Latin America. Which cultural care
concept is this organization implementing?
Question 14 Which behavior of a health care provider
exemplifies culturally competent care?
Question 15 The nurse is planning the care for a patient
from a non-English-speaking culture. Which terms would the nurse use that
reflect cultural care?
Select all that apply.
Note: Credit will be given only if all correct choices and
no incorrect choices are selected.
Question 16 The nurse is unable to locate an interpreter to
support a patient from a non-English-speaking culture. The patient asks a
family member to interpret for the staff. What would the nurse do to ensure
culturally and linguistically appropriate services for this patient?
Question 17 The nurse practitioner is ensuring that an
adequate amount of educational materials are printed in languages that reflect
the patient population. What are the reasons for this health care provider
treating a more diverse patient population?
Select all that apply.
Note: Credit will be given only if all correct choices and
no incorrect choices are selected.
Question 18 The nurse is completing a survey that includes
questions about different aspects of cultural competence. What is the purpose
of this survey?
Question 19 Unlicensed assistive personnel (UAP) ask the
nurse to explain the difference between cultural care and other types of care.
What would the nurse say in response to the UAP?
Question 20 Which action would a hospital administrator take
to meet the cultural and linguistic needs of Spanish-speaking community
members?

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