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Before you begin this assignment, be sure you:

1. Have completed
all previously assigned readings, particularly those assigned in Weeks 3 and 4
of the class.

2. Re-read the
“Kelly’s Salon Case Study” and the Stage 1 &2 assignments, and review
the “Walmart Example.”

3. Review Instructor
feedback from previous assignment submissions.

Text Box: Purpose of this Assignment
This assignment gives you the opportunity to apply your
knowledge of the course concepts to develop IT requirements for a technology
solution. This assignment specifically addresses the following course outcomes
to enable you to:
• analyze
internal and external business processes to identify information systems
requirements
• identify
and plan IT solutions that meet business objectives

Overview of Information Technology (IT)Requirements for a
System to Improve the Process atKelly’s Salon

For your Case Study Stage 1 assignment, you performed a Five
Forces Analysis and justified Kelly’s chosenstrategy for competitive advantage
and the business process that she would like to improve through the application
of technology.

For your Stage 2 assignment, you identified the inputs,
processing, and outputs of Kelly’s selectedbusinessprocess. Those inputs, processing, and outputs form
the functional (business) requirements for an IT system to improve the process.

In Stage 3, you will define theIT requirementsby evaluating
their applicability and importancein a new system to be implemented to improve
the identified business process for Kelly’s Salon. Therequirements that are
identified as relevant to the business process will form the IT (technical)
requirements for a system. In evaluating
and selecting an IT system, both the functional (business) requirements and the
IT requirements need to be considered.
The areas that need to be consideredin developing the IT requirements
are listed below in the Table of IT Requirements.Depending on the specific
process being improved and the data it uses, the areas listed will vary in both
relevance and importance. For example,
in a system to handle applications for Social Security, security and privacy
are extremely important; but for a system to list what movies are being shown
at a theater, privacy is not applicable at all. Your analysis must relate to
the process Kelly seeks to improve.

When both the functional (business) and technical (IT)
requirements are identified, the system requirements are complete enough that
you can then begin looking for a specific solution to meet the needs of Kelly’s
Salon. These rankings would then be used
in evaluating possible solutions with those solutions meeting a greater degree
of characteristics rated high in importance being a better fit (but not part of
this assignment). Researching and
finding an appropriate system to improve the process at Kelly’s Salon will be
done in Stage 4.

Analysis of IT Requirements:

· IT
Requirement: The areas to be considered
are listed in the table. Be sure to
research each term to ensure understanding as to whether and how it would apply
to theKelly’s Salon process being improved and the data it uses. A table of sources of the definitions of the
requirements is provided below to assist you.
Be sure you use a definition that applies to IT and this assignment, and
not a generic definition of the term.

· Rankings:
High/Medium/Low Importance or Relevance or Not Applicable (N/A): You will rank each requirement as to how
important or relevant it is to the process being improved and the data it
uses. Each will be ranked as High,
Medium or Low, or Not Applicable to the process and its data.Rankings relate to
importance to the solution–not the complexity of how the characteristic could
be addressed. For example, if it is important to secure customer data, that
would be a high ranking even if it would be simple to address within the
system. Your explanation should not include how a system might meet the
requirement.

· Explanation
of Ranking: Using the definition of the
term you researched and the ranking you selected, provide an explanationthat
clearly demonstrates your understanding of the term and specifics as to how it
relates to Kelly’s Salon and the specific business process to be improved. Your explanation should incorporate
information from your earlier analysis and the case study. Generic definitions
(“security is critical to the business”) is not a sufficient explanation. Be sure to consider the type of data (inputs
and outputs – from Stage 2) that the system will handle as you determine the
applicability. All requirements must be
ranked and a thorough explanation that demonstrates understanding of the topic
must be provided.Please note that even N/A items require an explanation. A minimum of three good sentences should be
used for each explanation.

·
References: Incorporate at least
two resources correctly; one reference should be from the course materials and
one reference should be external.An external resource is a resource other than
those provided in the class or textbook.
Incorporate properly formatted APA citations in the text of your
document for each reference used. Then,
place an APA style reference page at the end of your document.

· Do not try to
create a reason if there is none, but carefully analyze each requirement and
determine whether it applies and how.
Explanations must provide enough information to convey the reasoning
behind the ranking and to demonstrate that you understand the requirement.

Example: If the
process to be improved is the method for customers to use to pay for their
haircuts or salon visits, then for the requirement of Usability, the following
might be entered. Note the thorough
explanation of the ranking that demonstrates an understanding of usability.

Requirement

Text Box: Example Only

High/Medium/Low Importance or Relevance or Not Applicable
(N/A)

Explanation for Ranking

Usability

High

Since the customers will use a system to make their
payments, it must be easy to understand and easy to use. It would be inappropriate to require any
training for customers. If it is too
complicated, customers will not use it. In addition, front desk staff should be
able to easily learn the system without extensive training. That is an entry level job with frequent
turnover so having a system that is intuitive and easy to navigate is critical.

Course Resources (for Weeks 1-5)

Where to find the definitions of IT Requirements

1

Usability

System Quality Attributes
(Week3)

2

Maintainability

System Quality Attributes
(Week3)

3

Scalability

System Quality Attributes
(Week3)

4

Reliability

System Quality Attributes
(Week3)

5

Availability

System Quality Attributes
(Week3)

6

Performance

System Quality Attributes
(Week3)

7

Security

System Quality Attributes
(Week3)

8

Data Accuracy

Characteristics of Data Quality (Week 4)

9

Data Completeness

Characteristics of Data Quality (Week 4)

10

Authentication

Chapter 6 (Week 4)

11

Enterprise Systems (ERP, CRM, SCM)

Chapter 3 (Week 3), various Week 5 readings

12

Networks

Chapter 5 (Week 3)

13

Database

Chapter 4 (Week 4)

14

Data Warehouse

Chapter 4 (Week 4)

15

Data Mining

Chapter 4 (Week 4)

16

Business Intelligence

Chapter 4 (Week 4)

17

Decision Support System

Chapter 7 (Week 1)

18

Business-to-Business eCommerce

Various readings (Week 2)

19

Business-to-Consumer eCommerce

Various readings (Week 2)

Assignment: Kelly’s Salon Stage 3: Create a document that includes:

I.
Introduction
At the top of your paper, show the generic strategy for
competitive advantage that Kelly selected and the business process she has
chosen to improve (see the Stage 1 assignment), using the following format (no
additional explanation is required):

Generic Strategy for Competitive Advantage: xxxxxxx (just name the strategy)

Business Process to Be Improved: xxxxxxxxx (just name the process)

II. Table of IT
Requirements

· Copy the
table below into your paper.

· Rank each
requirementas High, Medium or Low in Importance/Relevance or Not Applicable (N/A)
to a system to improve the process,

· Explain each
ranking, as described in the table, including explanations for N/A.

· Definitions
of the IT requirements are listed in Course Resources tableabove.

IT Requirement

Importance/
Relevance

High,
Medium,
Low, or

Not Applicable (N/A)

Explanation for Ranking

(Write a minimum of 3 good sentences for each; both the
process to be improved and the case study should be mentioned in each
explanation; the data used in the process should be included in the explanation
where applicable.)

1

Usability

2

Maintainability

3

Scalability

4

Reliability

5

Availability

6

Performance

7

Security

8

Data Accuracy

9

Data Completeness

10

Authentication

11

Enterprise Systems (ERP, CRM, SCM)

12

Networks

13

Database

14

Data Warehouse

15

Data Mining

16

Business Intelligence

17

Decision Support System

18

Business-to-Business eCommerce

19

Business-to-Consumer eCommerce

Formatting:

For academic writing, the writer is expected to write in the
third person. In third person, the writer avoids the pronouns I, we, my, and
our. The third person is used to make the writing more objective by taking the
individual, the “self,” out of the writing. This method is very helpful for
academic writing, a form in which facts, not opinion, drive the tone of the
text. Writing in the third person allows the writer to come across as unbiased
and thus more informed.

· Submit one
document that includes the Table of Requirements.

· Table entries
should be single spaced.

· Use at
leasttwo resources with APA formatted citation and reference. Use at least one external reference and one
from the course content. Use APA formatted citations and references for any
external sources used.

· Compare your
final work to the rubric to be sure you have met content and quality criteria.

· Submit your
paper as a Word document, or a document that can be read in Word.

· Your
submission should include your last name first
in the filename: Lastname_firstname_Stage _3

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